Careers at HealthOne

"When speaking to others about my job, I always tell them what a great place the credit union is to work. I can say this from the experiences I have had at HealthOne of being treated with respect and being acknowledged for the work I do here. - HealthOne Staff Member 

HealthOne invites every staff member to assume the role of "Stakeholder". Our ability to continue to exceed the expectations of our members is entirely dependent on the dedication, competency and morale of those who choose to work here.

Interested in a great paying part-time or full-time job, working for a local financial services firm with an excellent reputation for price, service and simplicity? 

Member Service Representative, Detroit MI

Bricktown Branch

Hours: Hours: Monday, Tuesday, Wednesday, Friday 8:15am-4:45pm, Thursday 7:45am-5:15pm, 40 hours

Job Category: Retail/Branch/Member Service

Description:

Member Service Representative Bricktown Branch, Detroit MI Hours: Monday, Tuesday, Wednesday, Friday 8:15am-4:45pm, Thursday 7:45am-5:15pm. HealthOne, a division of New England Federal Credit Union, has a full-time Member Service Representative (MSR) opportunity available for the right person. Primary Goals and Objectives: To build member relationships through friendly and accurate engagements resulting in branch membership, depository, services, loan and product growth. Specific duties include: Uncover unmet needs and goals of the member through dialogue based engagements and providing appropriate solutions; Present products and services that meet member needs; Provide resolution for member concerns; Open new memberships, accounts, loans, and services within established guidelines; Accept consumer loan applications and ensure the timely processing and closing of loans; Participate in a variety of branch, community, and retail functions as needed to support co-workers and membership; Cash handling and processing of all member teller transactions; Adherence to NEFCU policies and procedures. The successful candidate will be enthusiastic and friendly and demonstrate personal initiative to acquire knowledge necessary for success. The MSR will be expected to build rapport with members, listen and evaluate their needs, and confidently present options to members and recommend solutions that are appropriate. As a member of the branch team, the MSR must be flexible to meet the needs of the Branch and be committed to first time accuracy. Preferred candidates will present a responsible work history preferably in a retail environment and be comfortable and skilled with face to face communication and technology.

Interested candidates please submit an up to date resume and a cover letter explaining your interest in this position and relevant qualifications to HR@nefcu.com or provide the same information via nefcu.com online application process. Applications without all requested components will be considered incomplete.  

Mail to NEFCU, Human Resources, P.O. Box 527, Williston, VT 05495-5027.    

HealthOne offers generous medical and dental insurance coverage to its employees, as well as a subsidized medical insurance opt-out provision for those who choose not to enroll. In addition, we offer a 401K employer matching benefit, plus an annual bonus plan of up to 6% per year. You’ll also be working for a trusted financial institution! Current benefits for regular staff include:

  • annual vacation and 12 paid holidays
  • medical and dental insurance for staff and their families
    (subsidized medical insurance opt-out provision for those who choose not to enroll)
  • life insurance, long and short term disability protection
  • tuition reimbursement (6 credits annually for full time)
  • student debt reimbursement
  • sick & personal time
  • 401k employer match
  • reduced rates on products and services
  • annual gainshare bonus plan 
    (annual bonus plan of up to 6% per year)
  • staff & family EAP
  • subsidized gym memberships
  • birthday and Thanksgiving gifts
  • wellness seminars
  • smoking & weight loss incentives
  • We really do share success!


HealthOne is an equal opportunity employer.